Refund policy

Return & Refund Policy

Last Updated: July 17, 2026

Thank you for shopping with Blossom & Bow. We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We accept returns within 7-days of the date you receive your order.

To be eligible for a return, the item must:

  • Be unused, unworn, and in its original condition.

  • Have all original tags and packaging intact.

  • Not be damaged, washed, or altered.

  • Be accompanied by proof of purchase (order number or receipt).

Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Final sale or clearance items

  • Personalized or customized products

  • Undergarments, swimwear, and earrings (for hygiene reasons)

  • Items marked as "Non-Returnable"

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

  • Refunds will be processed to your original payment method.

  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Exchanges

We replace items only if they are defective, damaged, or if you received the wrong item. If you need an exchange, please contact our support team.

Return Shipping

  • If the return is due to our error (wrong, defective, or damaged item), we will cover the return shipping costs.

  • For all other returns, customers are responsible for return shipping charges unless otherwise stated.

Order Cancellation

Orders may be cancelled within 24 hours of placing the order if they have not yet been processed or shipped.

Late or Missing Refunds

If you haven't received your refund:

  1. Check your bank account again.

  2. Contact your credit card company or payment provider.

  3. Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Store Name: Blossom & Bow
Email: ..........................
Phone: +91-XXXXXXXXXX
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)

We appreciate your trust in Blossom & Bow and are committed to providing a smooth shopping experience.